Returns & Exchanges
At Designer Bums, we want you to be completely satisfied with your purchase. If your items are in original, unwashed, and unused condition, you can return them within 30 days for an exchange or store credit.
Check Eligibility
Ensure your items are in their original packaging, unwashed, and with all tags attached to qualify for a return or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the products and include your Return Authorization form inside the parcel to ensure efficient processing.
Ship and Track
Send your package back using a trackable shipping service; once received and inspected, we will issue your store credit or process your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing